Category: Perspectives

“If you’re a celebrity influencer, your brand is your greatest commodity. If that is the position you’re in, your number one goal is brand maintenance, brand management and brand protection.” Colin Peek, co-founder, Loops Skincare

Celebrities represent the changing zeitgeist, and as the ways in which they reach us expand through the increasing amount of platforms available to them, their influence continues to grow alongside their enigmatic allure. But the questioning and democratisation of what we traditionally think of as ‘celebrity’ – and the rise of the personal brand – is now coming together to create a rapidly changing, and often controversial, landscape. Influence, access and authenticity are shaped by the power of the Internet, with 70% of teens claiming they trust YouTube creators more than traditional celebrities – and 8 out of 10 people claiming that they’ve chosen a product based on the credibility of a creator or influencer (Source: The Drum). The evolution of the metaverse also means digital avatars are set to engage audiences in new ways too.

However, celebrity brand fatigue is becoming a real phenomenon – meaning product quality and the thoughtfulness behind a brand are vital. In 2022 alone, countless big names have released beauty brands. One, in particular, that got the world talking was Brad Pitt’s skincare brand, La Domaine – the launch sparked criticism from fans and beauty professionals alike, with many questioning Pitt’s relevant interest and experience. In response, an open letter penned by beauty industry experts called for celebrities to invest in beauty to affect real change, rather than adding clutter to a saturated industry. Likewise, the potential for scandal is another reason for caution. Gap and Adidas’ public break-up with Ye – formerly known as Kanye West – highlights the risk factor that can overshadow celebrity brands and endorsements.

In 2020, the world’s 100 highest-paid celebrities earned a combined $6.1 billion before taxes (Source: Forbes). With a proven reach, they have the trust and adoration of their fans and the potential to establish highly lucrative and impactful brands and businesses. But, today’s successful influencers are more maverick. They see the world differently, standing out as an anomaly to current culture. This is what gets them noticed and where their allure lies as they bring us into the fold of their ideas, more progressive values, creative vision and inspiration.

So, it’s important when creating or building a brand for today’s influencers, that we rethink how we work to match their own non-linear and non-traditional routes to creativity. In order to stand out authentically, we must distil the qualities that make these influential stars resonate with their audience. To do this, we need to understand celebrities as individuals and feed their creative control, to know how to best project them and make them ‘knowable’ to their audience.

Our experience over the years has seen us working with, amongst others, Taylor Swift, Jo Malone, Camila Coelho and Wolfgang Puck. But no matter whether a YouTuber, a legendary chef or an icon of music or fragrance, the kick-off question has always been, ‘How can we bring their world to other people’s lives in relevant, meaningful, pleasurable, and even life-changing ways, that will connect long-term and not just be ‘in the moment?’

We believe that the following 5 principles are the starting point for answering this question and defining how influencers can create the most successful and impactful brands:

Identify a deficit and answer it

Create a brand, and boldly carve out your space, by answering a need that is not yet being met.

Lizzo is a singer and rapper known for her stance on body positivity and self-love. Her brand Yitty was founded in 2022 with the intention of creating shapewear for everyone – available from sizes 6XL to XS. Developing a “no shame” shapewear brand is in keeping with Lizzo’s commitment against body shaming. The designs come in a range of bold colours, patterns and silhouettes that can not only be worn as underwear but also as everyday wear.

Represent your journey of evolution 

Embrace the idea of potential, broaden your reach and continue to push the cultural needle in a way which represents your individual interests and self-education.

Perhaps the epitome of potential, Goop – which started life simply as a newsletter of recommendations – has changed the approach of many lifestyle devotees to health and wellbeing and started trends on a global level. Across multiple formats, including brand recommendations, product and brand creation, retail stores, summits, a podcast and a Netflix docuseries, Gwyneth Paltrow has created a health and wellness destination now worth in excess of $250 million (Source: Celebrity Net Worth).

Connect to others in the form of your network

Represent a symbol of both individuality and hope – know there will be others out there that can see themselves in you and will draw strength from you.

Jimmy Donaldson, better known as Mr. Beast, is an internet personality and YouTuber who has amassed over 215 million followers across social media. Following the huge success of his virtual restaurant brand MrBeast Burger, Donaldson has introduced Feastables, a new snacking brand that is rooted in “gamified experiences”. His latest venture combines everything he is known for online – fan engagement, games, stunts and spectacle – in an engaging consumer brand that positions him as a kind of modern-day Willy Wonka.

Have a progressive vision for the future

Represent powerful messages that will inform a much bigger agenda – and are imperative in changing the way it is understood.

Harry Styles’ brand Pleasing is true to his gender-neutral approach to fashion and beauty – and ranks as the number one celebrity brand on social media, according to Cosmetics Business. The brand’s ever-evolving range of products reflects Styles’ own personal sense of style, and the same playfulness he exudes in his music and on stage. Now, the brand is expanding beyond nail polish, skincare and merchandise to include make-up. While it leads a recent trend for men entering the beauty and wellness space, above all, Pleasing stands out for the way it more inclusively challenges gender stereotypes.

Be a true representative of morals and ethics

Celebrities and influencers can impact our culture deeply as representatives of morals and ethics, as well as of enjoyment and leisure.

Selena Gomez’s brand Rare Beauty is as much about embracing inner beauty as it is about self-expression. The singer has always been very open about her mental health, and the brand’s vision is to promote self-acceptance while creating a space in the industry that supports mental well-being. As part of Rare Beauty, Gomez launched the Rare Impact Fund, a mental health-focused initiative that aims to raise $100 million over the next 10 years, with one per cent of annual sales contributing to this target.

These principles provide a first step in exploring how consumers, categories, our society, and the world at large, can benefit and change from the ideas and inspiration being initiated by a powerful new generation of celebrity and influencer brands.

As we realise the opportunity to design an equally alluring but more purposefully influential future, it’s an exciting time for celebrities to share the benefits of their knowledge and experience, and reach us in new ways that have a more authentic resonance with our own lives.

If you have any questions about this article or would like to discuss our work at Pearlfisher. Please get in touch. We look forward to hearing from you.

Article credits:
Pearlfisher Futures Team.

Sophie Maxwell, Partner, Futures & Insight
Ophelia Ford-Welman, Futures Analyst
Alex Hawkins, Senior Futures Analyst

Although it has actually been around for many years, Blockchain technology – the decentralised network accounting system of the internet – is now gaining traction and profile with its broader applications outside of cryptocurrency – particularly for brands looking to foster even closer relationships with their audiences.

More brands and businesses are increasingly recognising the validity and value of building Blockchain capability into their strategy or business model, to drive down costs, increase security and speed to market, showcase the supply chain and, significantly, build a better customer experience and connection.

How blockchain technology can increase transparency, traceability and trust:

1. Transparency

Making materials, supply chains and processes immediately accessible, integrated and interactive

Designer watch brand, Nordgreen, is known for its long-term vision to reduce the environmental impact of the watch industry. With The Guardian – a new release of 3,000 super premium and sustainable watches – the brand is taking its vision to the next level through every aspect of the design. But, most notably, an integrated Near Field Communication (NFC) chip elevates the recycled plastic packaging – moving it from a functional and protective role – to become an interactive experience offering information about the packaging production and the recycling process to encourage its community to play an active role in saving the planet.

2. Traceability

Ensuring the credibility and security of data and detailed traceability

Danish shoe company Roccamore has taken it’s brand storytelling one step further with Blockchain technology to prove that it is true and traceable.

Scanning a QR code on the inside of the shoe treats the viewer to a journey across a map, where the company relates the steps of the shoe’s journey from where the cow grazed right through to which the factory assembled the shoe. The private blockchain means that only involved business partners can add data to the system – for instance, the tannery Spoor, which provides data on the shoe leather.

3. Trust

Connecting to a known or local source and promising identifiable, personalised or unmediated transactions and information sharing

Today, people want trust-able food and Elke milk is one brand making this a reality by allowing people to choose which cow they want their milk from. A transparent and trusted chain with a pure product, Elke strives to tell the real story of the cow, the farmer and the environment and, ultimately, give the consumer a personalised experience. Milk from each cow is separately stored, processed and bottled. On the label, the name of the cow is given, alongside information about the time of milking, and the amount of fat, lactose and protein of that specific milk so people can choose the milk they like the most. A QR code takes customers to the website to find more information and view their particular cow.

Digital accessibility and interaction are becoming more paramount to the society and culture we are living in – particularly with the arrival of the Metaverse – and leveraging Blockchain capability has the potential to revolutionise the value chain of modern businesses.

However, digital sustainability is also becoming a critical issue for us all. The massive energy use, with for example the Bitcoin blockchain, has certainly been much publicised. But, emerging eco and second-generation blockchains are already overcoming this. A new blockchain tool to track sustainability, GreenToken was recently used by Unilever to track and verify more than 188,000 tonnes of oil palm fruit from plantation to end product. As Natasha Pergl, Global Circular Economy Lead at SAP said:

“Technology such as this allows companies to actually demonstrate that they are delivering against the ambitious sustainability commitments they’ve made in a very practical, actionable way.”
(Source: The Guardian)

From QR codes to NFC chips, it will be up to the individual brand to explore the best route or medium to access this technology and integrate it into their business. But, what is most important to remember is how this technology can enable the creation of distinctive, deliverable and game-changing user experiences that make a more intimate customer connection not just viable – but visible.

There are established private, learning blockchain platforms – from names such as Amazon and IBM – that brands can use to get started with integrating this technology into their business although which to use naturally depends on the design of the experience the brand owner would like to create or how they would like to interact with the product supply chain. But what is most important to remember is how this technology can enable the creation of distinctive, deliverable and game-changing user experiences that make a more intimate customer connection not just viable – but visible.

Confectionery has always been a feel-good category. It reaches far beyond satisfying our basic needs to instead offer moments of joy, stimulation and fun. Even in an increasingly health-conscious world, as much as 70% of consumers say they have eaten chocolate in the past week – making confectionery a global market that is forecast to reach a staggering value of $393 billion by 2028 (source: SkyQuest).

But despite its widespread allure, has a space that was once full of icons and memorable brands started to lose some of its cultural edge? In recent years, breakthrough product development has stalled in favour of an endless stream of limited editions and hype marketing. Meanwhile, innovation has become incremental, with an emphasis on new twists and variants of existing products.

Health has also risen on the agenda. We expect to see more healthy and functional offers, such as the lower calorie-count Mars Triple Treat range. But a snapshot of this sector indicates that people are starting to become overwhelmed by choice and, ironically, not enough difference.

Experts suggest the pandemic and the shift to home-centricity killed much of the category’s spontaneity. It also, however, proved its resilience and age-agnostic appeal, creating new opportunities that have pushed its spontaneous spirit to find new outlets. Now, the digital world is set to become a vital element for the future of indulgence and treating as products compete to stand out in a shifting landscape.

To do this, confectionery must evolve to reflect the true pace of culture, leaning in with high-impact products and experimental flavours and aesthetics. Re-creating the meaningful moments of happiness, connectedness, play and surprise that this category has always been famed for will also be key. Ultimately, success will mean ensuring that creativity becomes a conversation starter, and the new and the familiar join together to bring truly unique and dynamic experiences and sensations.

Here are four creative trends we see inspiring the confectionery industry: 

1. Crave-able characters

Brands are bringing their playful and bold attitudes to life – activating them to create fully formed, personable and interactive brand characters, adding layers to their iconicity. 

M&M’s ‘spokescandies’ have become confectionery culture icons in their own right. Purple – the latest character, voiced by comedian and talk show host, Amber Ruffin – was introduced in a music video for her new song ‘I’m Just Gonna Be Me’. But Mars Wrigley sparked commentary about ‘wokeness’ following changes to the colourful signature characters, signalling how brand mascots can tap into wider cultural conversations.

What this means for you: Adopt a persona, a voice or create an interactive character – with a point of view and an attitude – to take the brand way beyond the product.

2. Flavour provocateurs

Clever product mash-ups are playing with consumer favourites – testing the limits of their desire, and becoming an object of intrigue and conversation-starters in themselves.

Taco Bell and Milk Bar’s Strawberry Bell Truffle dessert consists of vanilla cake, dotted with bits of strawberry, soaked in strawberry milk and filled with sweet corn fudge. Finished off with a taco shell, its coating adds an unexpected burst of texture to make this a one-of-a-kind eating experience.

What this means for you: Venture into uncomfortable and unexpected crossovers to create playful and novel eating sensations that intrigue through novelty and provocation. 

3. Expressing allegiance

In new expressions of loyalty, brands are stretching out-of-category and proudly integrating their products and services as part of wider lifestyle choices. 

Hershey’s Reese’s cosmetic collaboration with HipDot was entirely themed around the candy’s equities – being both tinted and scented like the iconic chocolate peanut butter cup. With Reese’s signature colour palette of orange, brown, and yellow as well additional shades named Candy, Peanut Butter and Milk Chocolate, it offered fans a new way to tap their other senses while appreciating the brand.

What this means for you: Liberate and activate assets to engage on multiple levels by integrating them into a wider range of lifestyle products and out-of-category accessories.

4. Intangible tastes

Experimenting with sensory storytelling and exploring the boundaries of fantasy and flavour, brands are imagining how they can package the abstract and even inedible.

Zero G candies are Skittles first ever blue and purple mix, all wrapped up in intergalactic aluminium packaging, and ‘guaranteed to actually float while in space’ with the brand running a competition giving away a Zero G flight for two to test it out.

What this means for you: Explore the boundaries of fantasy, flavour and storytelling to package new products and imagine abstract new worlds of taste.

Author: Alex Hawkins, Senior Futures Analyst at Pearlfisher London.

To discover more insights about the confectionery industry, please get in touch:
briefldn@pearlfisher.com

Inclusive design considers the range of human diversity with respect to ability, gender, age, race, biology, orientation, and other forms of difference. But at a time when even the most progressive brands and businesses are not keeping pace or fit for purpose, how do we create imperative change and design for the masses and the individual? In partnership with inspiring thought leaders, Pearlfisher has undertaken its own research to establish a new direction of designing for inclusivity.

According to the World Health Organisation, 15% of the population globally lives with a disability. Meanwhile, between 10% and 20% of people are considered neurodivergent (source: Deloitte). When we also consider the entire spectrum of identity and intersectionality, we begin to understand just how many individuals live in a world that effectively hasn’t been designed for them or with their needs in mind.

Recent years have highlighted increasing inequalities for many marginalised communities, prompting protests, uprisings and greater awareness of diversity. Undoubtedly, businesses face a complex landscape today, as even those with mass appeal feel more pressure to take a stance on potentially divisive issues. In many ways, however, brands are still falling short. According to a report by Vice, just 37% of young people have heard a brand talk about accessibility for people with disabilities. At a time when ability, race and ethnicity, age, sexual orientation, gender and socio-economics all form the dimensions of our identity, even the most progressive brands are often still being seen to fail to address these issues, approaching inclusion without proper understanding.

With this in mind earlier this year, the Pearlfisher Futures team undertook research, specifically into how brands and businesses are approaching and embracing inclusivity through design, realising that to truly be more inclusive in our work, we needed to shape a more purposeful and strategic approach.

With thanks to our collaborators: Sinéad Burke; a consultant, educator, and advocate for disability and design, and founder of Tilting the Lens; Simon Dogger; a blind designer and educator; Floriane Misslin; Design Educator & Visual Sociologist; amongst others, we began to build our perspective and grow our understanding of inclusive design and how this should influence the work we produce with our clients.

As inclusivity becomes a cultural, commercial and creative imperative, designers recognise the need to prioritise products, services and spaces that are more welcoming of all people and all abilities. In a global survey, 75% of respondents said brands must play a role in solving big societal challenges such as equality and social justice (Source: Wunderman Thompson). The creative solutions of tomorrow must be far more multifaceted and push beyond today’s stereotypes and stigmas. Inclusion is now essential, but the question remains: how can brands effectively create and innovate for the real needs of its audience?

Navigating a complex landscape of opportunities

From adaptive packaging to make-up for all skin tones, one sector that has made strides is the beauty industry. Even here, however, there can be a disconnect between intention and action. Skincare brand Olay, for example, released designs for an accessible lid prototype for individuals with limited mobility or dexterity. In terms of producing designs that both cater to the masses while also addressing individual needs, this innovation had the potential to disrupt and influence beyond its own sector, but unfortunately, it was never made widely available.

Despite these deficits and challenges, there are numerous opportunities for progress. As pressure grows, the focus of design can shift from product to process with new approaches that embrace inclusivity from end-to-end, such as co-creating with your audience rather than designing for them. To continue moving forward, business and creativity must come together to close gaps between culture, category and consumer.

Shaping the future of inclusive design

“What we’re seeing is accessibility being a vehicle to engage a larger and wider audience,” Sinéad told us. “I think that’s some of the mindset shift that we have begun to participate in, but there’s more to do.” Sinéad sees accessibility as a driver for better products, better innovations, and better design. Better value for everyone.

Embracing the innovation and problem-solving inherent in disability is also a view shared by Simon, who says he is inspired by turning his loss of sight into an advantage. Simon sets out to explore more inclusive forms of communication and uses his unique perspective to design information differently, with both visual and multi-sensory stimuli, to create a better experience of life, for himself, for visually impaired people who live in a visual world – and for all. There is no better research than lived experience, and collaborative design with people with different needs will resonate with much broader audiences.

This underlines the fact that it is crucial to go beyond functional and cultural norms by developing new visual and material languages that make accessible design desirable. Taking this approach can reduce further stigmatisation and avoid othering through design. Additionally, understanding and tapping into the psychological and social dimensions of inclusion, beyond physical impacts, are important to connect with the lived experiences of underserved communities.

“How we design and imagine the future is often based on assumptions that are heteronormative and white or Western-centred. So, how can you be more mindful of these norms in your designs, projects and research?.” – Floriane Misslin, Design Educator & Visual Sociologist

We know that design has the potential to be a powerful force for positive change. To advance inclusivity and ensure more people feel acknowledged and understood, we must approach the needs of a wider range of individuals with care, consideration, and purpose. Challenging established aesthetics, visual codes and use of language in design, marketing and communications. Embracing diverse perspectives in this way will have a transformative impact on the future, resulting not only in more inclusive design, but also better design overall.

To learn more about our research into inclusive design and how we can work together to create solutions for your business that embrace diversity, don’t hesitate to get in touch with us at Pearlfisher London.

Nicole Wilson, Business Development Manager:
nicole.w@pearlfisher.com